Pimp My Broadband

Pimp My Broadband
Definition of Broadband


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hey people, please vote for me. Dont forget to read my stories. =)
http://www.pimpmybroadband.com.my/Gallery_Vote_Photo.aspx?ID=6ff11ad8-72b1-4373-9da9-a18a497c24aa#




Before I share my true stories, I have to briefly explain to you what is broadband because now maxis broadband is giving “NARROWBAND” services to me! This is cheating customer rights!

Broadband in data can refer to broadband networks or broadband Internet and may have the same meaning as above, so that data transmission over a fiber optic cable would be referred to as broadband as compared to a telephone modem operating at 56,000 bits per second.
The Malaysian Communications and Multimedia Commission (better known as MCMC) sets a low threshold for broadband:
• Malaysian broadband definition:
– Any service beyond the scope of existing PSTN/ISDN and 2G cellular networks
– With data rates that exceed the the normal voice-related speed (56 kbit/s for PSTN and 64 kbit/s for ISDN)

Starting point – Getting Started Maxis Broadband

I have been a loyal customer for maxis broadband since maxis launched its broadband. The services and speed I was getting that time was so good until my dad decided to have a broadband for its office too.
As an IT student, internet is the most important tools that needed for me to get connected with the world to retrieve information’s for daily life and work! Sending critical work to supervisors and friends are important for me! Receiving updates of my course and software are also important to me too!
I have chosen it because Maxis Broadband is the only wireless broadband at that time and Screamyx giving a lot of problem like unstable connections and many more. It is convenient to have the Internet on the go. Speed that I am getting that time was way lot faster, stable and reliable than the Screamyx, by Terrrorkom Monopoly (another term of TMNuts). The first 3 months during the launch of maxis broadband services very superb. I am getting 2.1mbps with 600kbps download speed.

PROBLEM Arises with Maxis Narrowband

Since the year 2007, I have been complaining to maxis about many problems such as slow connection (100kbps +-), high latency (ms), data error (when downloading), disconnection and so on. Logging into Windows Live Messenger, MSN Messenger, and Microsoft Messenger for Mac, or 3rd party application such as Adium, aMSN, and etc. is the biggest nightmare I had ever been!

Most of my assignments and projects failed to be sent to my fellow friends. The worst part is, GMail and hotmail was unable to login (due to slow connections Download & Upload). Therefore I have to go to HOTSPOTS (Starbucks) or wherever I can get Internet connections. My studies are being affected badly due to the broadband that I am facing. Due dates of assignment was badly affected. My parents that time were frustrated with the services that they have given to us. Because of this problem, my dad had decided to change its Office Broadband to SCREAMYX! No choice as it was affected my dad business too.
The BIGGEST joke is that I am not the only one who is facing these problems. MY fellow friends and relatives who are using these crappy broadband also faced the same problem as me. Some even given up Maxis broadband and change other broadband services. That time I did comparison with DiGi Edge connections and it was so much faster than the Maxis HSDPA connections at the same time and locations.

P2P are being blocked because of the fair usage policy. I don’t really care, as I don’t use much P2P, because I am not those crazy of TVB dramas or TV shows. I usually use HTTP to download my songs, software and music videos. Mostly my keep update my computer with latest software and operating system (Windows and Mac Operating System).

Well, complaints have been made and rebates have been given about RM 600++ for last year after calling the hotline almost everyday. They did solved a bit of minor problems after a long time till end of 2008. The damages have been made to me is unbearable. I not satisfied of maxis by just giving rebates to solve their problem. No apologies have been made from them!

BOILING POINT – DISSAPPOINTED CUSTOMER (I am totally LOST!)

However, this year 2009, Maxis services are getting worse. The Hotline people are very rude, unfriendly, always cut my line when calling and refused to apologies and statements of wrongdoing. Probably they cant cover the a$$ out.

The MAXIS HOTLINE always gives LAME reasons such as network at the tower problem (repeating months and months), still under investigations for months, and many more reasons that maxis staff can cover up. They love dragging the problem even LONGER!

I have asked my dad to change to other broadband services such DiGi and others... But, my dad said the packages that other broadband are giving are relatively expensive and might not be as stable as maxis broadband. The reason of keeping this broadband is that it is cheaper and no contract required. Plus he doesn’t want all the trouble of changing the broadband as the rebate for 2008 was about RM400++. Well… I am very frustrated with Maxis Broadband treated me and their ABYsMAL SERVICES that they have given it to me!

Last 2 months, somewhere the month of early August 2009. DiGi launches its services at my campus (UTAR, Section 13 PJ) and have a road show over there. I was totally impressed on the new broadband services that they have given to me. To make sure that DiGi is giving a good service, fast internet speed, low latency and so on. I told the promoter to try the modem on my MacBook Pro. They have these small USB modem which is 10000 times smaller than my BIG GIGANTIC ZTC MODEM that maxis have provided it to me! It uses the bus-powered USB where you don’t need any power output.

Test begins; the speed I am getting is even faster than maxis broadband!
Download Speed: 2.5mbps++! OMG! This is great!
Latency: 158ms!
Upload speed: 250kbps++!




It supports Mac OS X as you just need to install the HUEWEI drivers onto the Mac! So Easy! I was then later convinced with the DiGi broadband!


CRITICAL MOMENTS! REASON TO HAVE MY BROADBAND PIMPED!

Problems from the previous year still arise and it is getting worse until it is one of the worst nightmares I have EVER BEEN! Recently, connections are so bad until I am not able to open the files that you have downloaded (like pdf, mp4, zip, dmg, exe, or other file formats). These have caused me to REDOWNLOAD the file again and again until it is workable (which never happened to me). I have to go Wireless enabled area to download the critical files that I needed.

The worst part is, when you are using the maxis broadband downloading update and firmware for your computer. It might not work properly until it happened that my computer unable to boot (start-up). The cunning maxis broadband give lousy services make my laptop need to be archived and UPDATE the software all over again.

I am DEEPLY DISSAPOINTED that maxis broadband are manipulating their services and caused me lots of disaster to me. Slow connections never mind, but file error is the biggest problem that maxis are facing now!
Uploading a txt file less than 20kb is really a big hassle for me. It took me 10 MINUTES just to upload a 20kb txt files to my friends. Most of the time failed due to ERROR or sending failed. This is because maxis are giving NARROWBAND services to me which limits only 64kbps of upload speed and sometimes I will only get 20kbps upload speed. Meaning that if I upload my Final Year Project about 3mbps, it is impossible to UPLOAD it at ALL!

SELFISH MAXIS BROADBAND IS BEING BLACKLISTED BY ME (not they blacklist me!) AND I HAVE ENOUGH OF MAXIS BROADBAND!
I AM TOTALLY EXSHAUSTED WITH MY MAXIS NARROWBAND! I PIMPED MY BROADBAND!

All i can say Time to Change! Always a smart choice!

Here are some results being taken from speedtest.net. Be my witness!


http://img198.imageshack.us/img198/1888/pimpmybroadband.jpg


direct links
http://img41.imageshack.us/gal.php?g=screenshot20090919at306.png
http://yfrog.com/15screenshot20090919at306px
http://www.speedtest.net/result/568539090.png

Slow connection






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http://www.speedtest.net/result/559429210.png
http://www.speedtest.net/result/559431011.png
http://www.speedtest.net/result/573508446.png
Page Error
http://img230.imageshack.us/gal.php?g=screenshot20090919at104e.png

http://img230.imageshack.us/i/screenshot20090919at104e.png/


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